Turn your hotel data into loyal guests

Right now your PMS, your reviews, your surveys, and your financials are speaking different languages. ReLUfy unifies them into one private platform you talk to in plain language — and turns every guest signal into a relationship that returns.

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The 2026 Reality

Same pressures. Hitting every hotel at once.

Who is there to remember the return guest? — 80% Staff turn over. The people who knew how your hotel runs keep leaving. Consistency cannot live in individuals anymore.

Thinning margins — Costs are rising. Guests who feel unknown leave. Every percentage point of loyalty you lose costs more than you think.

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One guest is One identity. Across all the brands of the group.

Survey, Review, Marketing Campaign in one loop.

AI that writes the message, does not just choose the segment.

158 metrics. 20 departments. One taxonomy.

Connect your PMS once. Everything switches on.

Changed your PMS? You keep your intelligence.

Ask a question. Get an answer. No dashboard. No waiting.

Your GM's morning briefing is ready before the day starts.

One encrypted boundary for every guest record.

ReLUfy Unify

Unify every data source — PMS, CRM, reviews, surveys, and financials — into one encrypted system that processes everything in your own environment.

ReLUfy Ask

Ask any question about your hotel in plain language via WhatsApp and receive calculated answers in seconds.

ReLUfy Listen

Aggregate every guest voice from reviews, surveys, and feedback into one calculated view with aspect-based sentiment analysis.

ReLUfy Convert

Turn every guest signal into revenue with the right offer delivered to the right guest at the right time.

Operations →

One queue, every source. Track each departments performance in a single view — and let your team query it instantly on WhatsApp, without waiting for a report.

Revenue →

Loyalty signals tied to RevPAR. See how guest sentiment connects to ADR and OTA dependency — and turn the right guests into direct bookings before the next stay.

Guest Experience →

Spend your time with guests, not screens. We catch every voice online and unify it into one view — so you stop guessing, stop juggling tabs, and put your attention where it belongs: the people in your property.

Executives & Owners →

One calculated signal, across the portfolio. Replace fragmented review scores with a single loyalty index — and see the decisions that need you, without opening a dashboard.

ReLUfy unified our data across 20 properties into one calculated truth. Every answer comes from our real data, not estimates we need to verify.

Staff turnover was breaking our consistency. ReLUfy gave us a single platform anyone can ask questions and get accurate answers instantly via WhatsApp.

We send ReLUfy numbers straight to the CFO without checking twice. Every metric is mathematically calculated from our proprietary data, never approximated.

SITUATION

For years, Dedeman Hospitality tracked guest feedback across 20 properties using disconnected spreadsheets, manual review monitoring, and fragmented data systems

SOLUTION

Dedeman partnered with ReLUfy to unify PMS, reviews, surveys, and operational data into one encrypted platform with natural language querying

IMPACT

Dedeman increased response accuracy by 89% and decreased manual data collection time by 12 hours per week across all properties

SITUATION

For months, IC Hotels manually tracked revenue metrics using Excel, legacy systems, and inconsistent reporting that delayed executive decisions

SOLUTION

IC Hotels partnered with ReLUfy to calculate real-time RevPAR and guest sentiment from unified data sources using WhatsApp interface

IMPACT

IC Hotels increased reporting confidence by 94% and decreased executive briefing preparation time by 6 hours per week

ReLUfy is a holistic guest experience platform for hotels that unifies every data source — PMS, CRM, reviews, surveys, and financials — into one private, encrypted system. Managers can ask any question about their hotel in plain language via WhatsApp and receive a calculated answer in seconds. Your data already knows the answers — ReLUfy makes them accessible to everyone who runs your property.

ReLUfy calculates every answer from proprietary hotel data using proprietary models trained on hospitality logic. Unlike general AI tools, it never estimates or generates plausible numbers — every figure is mathematically derived from your actual data. Most hotel AI approximates your KPIs. ReLUfy calculates them so you can send the number to your CFO without checking it twice.

ReLUfy processes everything in your own fully encrypted environment. Your data never leaves your environment and is never sent to shared public AI platforms. We are triple ISO certified — the only hospitality platform with ISO 27001, ISO 27701, and ISO 42001. We are fully compliant with GDPR and KVKK regulations to ensure complete data sovereignty and privacy.

ReLUfy is built for rapid deployment with pre-built vertical intelligence tailored for hospitality operations. Our platform integrates with your existing property management systems automatically, unifying fragmented data sources into one dashboard. Most properties see actionable insights within days of deployment, with full customization available to track your unique KPIs and operational metrics.